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Privacy Policy
Rev12/2010
FACTS WHAT DOES EXCHANGE STATE BANK
DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
 
  • Social Security number and Income
  • Account Balances and Payment history
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Exchange State Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Exchange State Bank  Share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you

No

We Don't Share

For joint marketing with other financial companies

No

We Don't Share

For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We Don't Share
For our affiliates’ everyday business purposes— information about your creditworthiness No We Don't Share
For nonaffiliates to market to you

No

We Don't Share

Questions? Call 515-232-5060
What we do  
How does Exchange State Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Exchange State Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account or Apply for a loan
  • Use your credit or debit card or Provide account information
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and non financial companies.
  • Exchange State Bank has no Affiliates.
Non Affiliates Companies not related by common ownership or control. They can be financial and non financial companies.
  • Exchange State Bank does not share with non Affiliates so they can market to you.
Joint Marketing A formal agreement between non affiliated financial companies that together market financial products or services to you.
  • Exchange State Bank does not jointly market.

Internet Security Practices

Visitors to this bank Web site remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:

  • Date and time our site was accessed

  • IP Address (A numeric address given to servers connected to the Internet)

  • Web browser used

  • City, State, and Country

The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.

For more information or questions regarding this policy, contact the bank at:

Exchange State Bank
823 Wheeler Street, Suite 32
Ames, IA, 50010
515-232-5060
ames@esb1.com

Online Banking


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Questions about how the bank treats your online information when you log onto their website?  Find out by clicking Below!

Internet Security Practices

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